Here’s the crux of the story so far in video form:
New updates are being added at the bottom of this story…….
Original story (published on June 30, 2021) follows:
The Apex Legends Season 9 Genesis collection event update went live yesterday and brought along the new event, returning maps, and several balancing changes.
The returning maps include Season 0 Kings Canyon, Season 3 World’s Edge, and the Skull Town Arenas map. Some of the balancing changes include nerfs to Octane and Bloodhound and changes to Revenant.
Along with this, weapons like the P2020, Spitfire, 30-30 Repeater, and Longbow have also gotten some much-needed changes.
However, several bugs have also managed to tag along with all of the above new stuff. Apex Legends players have been complaining that the game is not loading, crashing, or throwing errors.
But the above complaints aren’t all. There are also many reports of game-ruining lag, server connection failures, lack of hit registration, issues with picking loot, bugs with movements, and freezes on the main menu.
Some players aren’t able to play the game at all as the game gets stuck when loading and stays on a black screen indefinitely. And when it does work, the game’s CPU usage remains abnormally high.
While the Apex Legends not loading issue seems to be limited to PC, almost all other bugs are reproducible on every other platform including Xbox, PlayStation, and PC.
Users have already tried basic workarounds like changing servers, force-stopping, restarting the system, and even reinstalling the game to no benefit.
Thankfully, Respawn today issued an official acknowledgment regarding the issue that’s preventing matchmaking for Masters+ players.
While other issues have seemingly been overlooked, it is likely that the game developer is aware of them and is working on fixing them along with the matchmaking problem.
Respawn did state though that an issue with the “Frag Out” banner frames for Bloodhound and Rampart is what that’s causing game crashes, and unequipping them may help.
That said, we will continue to keep an eye on the matter for further developments and will be updating this article accordingly so stay tuned. For more of such stories, be sure to give our dedicated gaming section a visit.
Update 1 (July 02)
Respawn has confirmed that they’ve temporarily disabled the Frag Out banner frames for Bloodhound and Rampart in order to squash the bug associated with them.
Apart from that, those who are experiencing high CPU usage while playing Apex Legends can check out this user-shared workaround:
Update 2 (July 03)
Responding to a user’s complaint regarding the ‘stuck at loading issue’, EA support claimed tha they’re aware of the issue and are working on a fix.
Update 3 (July 05)
One of the community managers at the EA forums is suggesting the affected players to try and repair the game on the concerned platform.
Update 4 (July 06)
IST 1:52 pm: For those of you facing the issue with high CPU consumption after the Genesis update, the following video may help resolve the issue.
Update 5 (July 07)
IST 12:52 pm: One individual on Reddit stated that they were able to fix the loading issue in Apex Legends by waiting for roughly 20 seconds on the black screen and then toggling on and off Airplane mode on their PC.
Update 6 (July 08)
IST 12:52 pm: Clearing cache could be a way out and may resolve the issue. Here‘s the official EA page with details on clearing cache on different platforms.
Update 7 (July 08)
IST 12:42 pm: EA has now acknowledged the bug that causes CPUs to cap out at the loading screen saying that they’re working on a fix.
Update 8 (July 09)
IST 6:52 pm: Going by users reports, some users were able to get into the game after patient waiting for the endless loading cycle to complete. However, it may trigger slower gameplay. So you may give it a try, after all there is not much to be done.
Update 9 (July 10)
IST 1:32 pm: Another potential workaround is to create a brand new account. Of course, this will mean that you’ll have to start from scratch with no skins or achievements. An individual did confirm that this worked for them.
The only thing that worked for me was creating a new account. I have no skins no achievements or anything of the sort but at least I can play. (Source)
Update 10 (August 09)
IST 12:52 pm: While a section of gamers have seen this issue fixed, the bug continues to afflict a section of Apex Legends players as they remain stuck on the loading screen. EA Games now says it is aware of this bug and it is working on it.
Update 11 (September 2)
IST 03:50 pm: EA has finally acknowledged the 100% CPU utilization bug that has been affecting users since the Genesis update.
The developers are saying that the issue is currently under investigation. You can read more here.
We shall continue to keep an eye on this and update as and when we get more info, even as we hope for a proper fix once and for all.
Update 12 (September 6)
IST 10:33 am: While this issue continues to afflict players of this game, EAHelp is coming out to offer affected persons a workaround.
- Launch Apex Legends
- While the game is loading – hold down the right analog stick to access the data center
- Pick a server that’s low ping but different from the one you’re currently in
- Head into a match
Source
Update 13 (September 13)
IST 04:55 pm: A user has shared a pretty self-explanatory workaround that involves limiting the FPS for the game to avoid stuttering issues. They also suggested rolling back to an old version of the NVIDIA drivers (if applicable).
Update 14 (September 16)
IST 02:16 pm: EA’s support team is redirecting some players who are facing issues with the game to the official guide on how to fix freezing and crashing in Apex Legends on multiple platforms.
Update 15 (September 25)
IST 03:30 pm: Responding to a user’s complaint regarding the crashes and other issues with the new Season, EA support claimed that a fix for the issue was released today.
However, there are a few things that they advised doing to get things working as expected. Check out the complete tweet below:
Update 16 (September 27)
IST 03:00 pm: Now, reports coming in from players of Apex Legend indicate that many are getting stuck at Champion Squad screen.
This has since been acknowledged and EA Help notes that they’re investigating further. Affected persons are advised to keep an eye on the company’s socials.
Update 17 (December 13)
IST 03:00 pm: Some gamers are now again reporting the same error while playing Apex Legends.
Players say that they are getting an error that says ‘There was an error processing game logic’. It then automatically kicks them out of the game and logs back in.
Fortunately, one of the affected gamers found a workaround to this error. You can also try this and see if it helps.
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